Shoe Repairs - Heels

When it comes to heels we fix the lot, from replacing the rubber tops on heels to replacing the whole heel block, to changing ¼ heels on men’s shoes to replacing the tops on molded heels, to adding suede tops to heels for dancing to re-attaching ladies high heels which come away from the shoe.

We can even raise or lower the height of heels in many cases. This of course is dependant on the shape of the heels and pitch of the shoe so best to bring them in for us to look over. Remember you can’t be up in the world if your don’t at the heel.

Men's Heel Block Before Repair

Heel block repair before

Men's Heel Block After Repair

Heel block repair after

Many men’s shoes now use MDF heel blocks, which are normally fine until they are exposed to prolonged periods in the rain or you stand in a puddle for a while and then this happens. There is no alternative other than to replace the heel block and rubber top. In this case we replaced them with a leather stack heel, which is far more resistant to water, will last infinitely longer and also gives a better finish when the edges are waxed. We were able to re-use the old rubber tops as they had very little wear and this saved the customer some money also.

Heel Block Before Repair

Replace broken heel blocks

Heel Block After Repair

A new heel and good as new

The main problem with thin heels is they are prone to snapping as in the photo above. This is particularly a problem when the heels are narrow for most of the length of the heel and then tapers out dramatically at the top. It is normally at this point that the heel will snap. In this case we were able to find a similar set of heel blocks and cover them with a pink leather to match the shoe.

Heel Covers Before Repair

Heel cover replacement

Heel Covers After Repair

A new heel and good as new

The covers used on ladies heels will often get scuffed by way of cracked pavements or from driving or over excited pets chewing on them. This particular heel had a combination of all 3 as the top had come off in a cracked pavement and the scuffing on the back of the shoe is from driving and then the dog got to them while they were waiting to be dropped off to the boot makers. Here we re-covered the blocks with leather strip, replaced the rubber top and fixed up the scuffs using hot wax and buffing. The finished shoe bares little resemblance to the one dropped off to us.

Heel Tops Before Repair

Heel tops before

Heel Tops After Repair

Heel tops after

This would be by far our most common job. The rubber tops on ladies heels are prone to wear and the smaller the surface area of the rubber top the more quickly it will wear away. I won’t go into the physics now but suffice to say if the surface area of the rubber top is less than a 5 cent coin, don’t expect it to last very long unless you weigh less that 15kg or only wear them while sitting down. These tops come in a variety of colors and sizes and should be replaced as soon as you can see metal coming through the rubber. If you wear the shoes with only the metal pin you are likely to fall over for one and secondly if you wear off the head of the pin, to replace the top involves much more work and so it will cost you more or in the case of some shops the repairer simply won’t do it.

Lowered Heels Before

Lowered heels after

Lowered Heels After

Lowered heels after

When it comes to lowering heels there is one simple rule. The more bulk there is to the heel block the better chance it can be lowered. If the heel is similar to the pink shoes above there is very little you will be able to reduce the height. You will see from the images below that this heel started out at 6cm tall and ended up 4.5cm tall. Lowering the heel will affect the balance of the shoe and so we absolutely have to see the shoe to be able to tell you if it can be done and to what extent.


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